MoeFOH Posted August 24, 2019 Share Posted August 24, 2019 Hi All, We have run a minor maintenance update this evening. If you are experiencing any tech issues, then please post them in this thread. Nick and I will look into them and attempt to resolve asap. Thanks and apologies for any inconvenience. Currently we are aware there is a potential issue with the Chrome browser on Macs in creating a new post and in Chatbox not loading properly. Update 25/8 Chatbox appears to be the source of the problem, so we have temporarily disabled it. Post creation functionality should be back to normal now. And we're working on getting Chatbox back with the program asap. Thanks for your patience. Latest Update 25/8 Nick seems to have worked his magic and given Chatbox a good slap upside the head and it now appears to be behaving itself. Well done, Nick. All functionality seems restored to normal. However, please let us know if you are experiencing any other issues. Thanks. Link to comment Share on other sites More sharing options...
SwissPEP Posted August 24, 2019 Share Posted August 24, 2019 Hello Techies, Here is my issue at the moment . I cannot see the chat on my Windows computer with Chrome too. Best regards Link to comment Share on other sites More sharing options...
MoeFOH Posted August 24, 2019 Author Share Posted August 24, 2019 7 minutes ago, SwissPEP said: Hello Techies, Here is my issue at the moment . I cannot see the chat on my Windows computer with Chrome too. Best regards Thanks. If you type a message in the chatbox and hit the enter button does the chat then appear as normal? That's what is happening for me at the moment. Also, can you create a new topic? Link to comment Share on other sites More sharing options...
grizzlee Posted August 24, 2019 Share Posted August 24, 2019 MoeFOH - this morning US time I’m unable to load the Chatbox on iPhone (IOS) in Safari, just spins or see Chatbox on iPhone using Chrome. Link to comment Share on other sites More sharing options...
MoeFOH Posted August 24, 2019 Author Share Posted August 24, 2019 1 minute ago, grizzlee said: MoeFOH - this morning US time I’m unable to load the Chatbox on iPhone (IOS) in Safari, just spins or see Chatbox on iPhone using Chrome. Thanks. If you post a message in the chatbox does it then load as normal? Link to comment Share on other sites More sharing options...
grizzlee Posted August 24, 2019 Share Posted August 24, 2019 (edited) 6 minutes ago, MoeFOH said: Thanks. If you post a message in the chatbox does it then load as normal? Yes, sir in Safari. Don’t have that option in Chrome on iPhone. However, if refresh Safari the posts are gone and it’s back to not seeing anything Edited August 24, 2019 by grizzlee Update Link to comment Share on other sites More sharing options...
MoeFOH Posted August 24, 2019 Author Share Posted August 24, 2019 Just now, grizzlee said: Yes, sir in Safari. Don’t have that option in Chrome on iPhone. Thanks. Same here. So Chatbox is working partially, it's just not loading the message history upfront. Appreciate your help. We'll keep looking into it. 1 Link to comment Share on other sites More sharing options...
SwissPEP Posted August 24, 2019 Share Posted August 24, 2019 37 minutes ago, MoeFOH said: Thanks. If you type a message in the chatbox and hit the enter button does the chat then appear as normal? That's what is happening for me at the moment. Also, can you create a new topic? Typing in ChatBox is OK ; just not loading itself automatically (history) I didn't try opening a Topic or to post currently Just trying to help FoH Tech Team Link to comment Share on other sites More sharing options...
MoeFOH Posted August 24, 2019 Author Share Posted August 24, 2019 1 minute ago, SwissPEP said: Typing in ChatBox is OK ; just not loading itself automatically (history) I didn't try opening a Topic or to post currently Just trying to help FoH Tech Team Thanks! Appreciate it. Link to comment Share on other sites More sharing options...
SwissPEP Posted August 24, 2019 Share Posted August 24, 2019 Just tried openning a new Thread/ Topic and it is OK Update infos: The option to minimize the Chatbos in Chrome isn't available too Will do more test when back home (at office currently) with other browser such as Mozilla Link to comment Share on other sites More sharing options...
MoeFOH Posted August 24, 2019 Author Share Posted August 24, 2019 7 minutes ago, SwissPEP said: Just tried openning a new Thread/ Topic and it is OK Thanks. Link to comment Share on other sites More sharing options...
MoeFOH Posted August 24, 2019 Author Share Posted August 24, 2019 2 hours ago, FatherOfPugs said: In Google Chrome on my Dell PC, can't load the chat box and when I go to post a new thread/topic, it doesn't give me a text box to type anything into. Thanks. Looking into it asap. 1 Link to comment Share on other sites More sharing options...
RDB Posted August 24, 2019 Share Posted August 24, 2019 Hi there. Chatbox won’t load for me on iphone / safari browser. Just FYI... Link to comment Share on other sites More sharing options...
mwaller Posted August 24, 2019 Share Posted August 24, 2019 I'm using Android, and I can't seem to start a new topic... It now defaults to creating a poll..?! Link to comment Share on other sites More sharing options...
MoeFOH Posted August 24, 2019 Author Share Posted August 24, 2019 1 hour ago, RDB said: Hi there. Chatbox won’t load for me on iphone / safari browser. Just FYI... 24 minutes ago, mwaller said: I'm using Android, and I can't seem to start a new topic... It now defaults to creating a poll..?! Thanks guys. These seem to be the main issues affecting some but not all. We’re working on fixes. Please keep the info coming - issue+device+browser - those specifics really help us get to the root of the problem. Thanks for your patience. Link to comment Share on other sites More sharing options...
Rhinoww Posted August 25, 2019 Share Posted August 25, 2019 Chat does not show. I get s spinning thingy. iPhone. Safari thanks for the follow up. Link to comment Share on other sites More sharing options...
Deeg Posted August 25, 2019 Share Posted August 25, 2019 Also no chatbox, just the status indicator spinning. Chrome on OSX. Link to comment Share on other sites More sharing options...
MoeFOH Posted August 25, 2019 Author Share Posted August 25, 2019 Update 25/8 Chatbox appears to be the source of the problem, so we have temporarily disabled it. Post creation functionality should be back to normal now. And we're working on getting Chatbox back with the program asap. Thanks for your patience. Link to comment Share on other sites More sharing options...
MoeFOH Posted August 25, 2019 Author Share Posted August 25, 2019 Latest Update 25/8 Nick seems to have worked his magic and given Chatbox a good slap upside the head and it now appears to be behaving itself. Well done, Nick. All functionality seems restored to normal. However, please let us know if you are experiencing any other issues. Thanks. Link to comment Share on other sites More sharing options...
Bigz Posted August 25, 2019 Share Posted August 25, 2019 Hi there techies, I am using my I phone 10, for the last month I no longer get the 24/24 icon. I have to hit browse then online users then cigar disscusion forum to see 24/24. Hope you can solve this problem. Thank you Link to comment Share on other sites More sharing options...
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